Regulating Estate Agents

Estate agents are regulated under the Estate Agents Act 1979, which also sets out the duties owed to buyer and seller clients.

The right to charge commission is a matter of contract and it is important that buyers and sellers understand the terms of the contract before entering into it. The Office of Fair Trading is responsible for ensuring that estate agents comply with their obligations, whilst we advise estate agents on their legal rights and defends any claims brought.